Refund policy

Thank you for your purchase. 

We stand behind the quality of our products and are committed to going the extra mile to make it right for you.

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange.

Please reach out to customer service so we can assist you and offer a hassle-free solution. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Info@PlanerSnipe.com. Please note that returns will need to be sent to the following address: Man-Made LLC, 76 Water Street, Newburyport, 01950, MA

Items sent back to us without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Info@PlanerSnipe.com.